On-Demand Webinar

AI Communications That Are Anything But Artificial

Recorded August 04, 2022
Duration: 1 Hour
Candace Kauffman
Candace Kauffman
Director, AI Conversation Design, Ocelot
Jenny Sandler
Jennifer Sandler
Manager, AI Conversation Design, Ocelot

Higher enrollment, smooth support operations, and maximizing staff starts with a better foundation for student communications across the entire institution.

AI is becoming the “must have” strategy to reach and support students across institutions because it uses the right channels at the right time with personalized and actionable guidance. And it provides a single source of consistent institutional knowledge across campus. But not all AI is not created equal and is far from a “set it and forget it” strategy. In order to realize its full potential, AI needs a considered approach.

Watch this webinar with higher education and AI conversational design experts as they discuss not just the “why AI”, but also the “how to AI.” Attendees will learn:

  • How AI addresses critical pain points including declining enrollment, hybrid learning [change to student disengagement] and staff burnout/turnout [turnover]
  • The key considerations in choosing an AI design that delivers value for staff and students, while also avoiding common pitfalls
  • The benefits of using AI and why it's important to have a single AI Communications and knowledge base solution for your campus.

Watch Now

"Students are getting what they need—they are less stressed. Staff are able to focus. Answers are consistent and right. This product is a revenue generator—it drives enrollment and retention."

Michael Bennett
AVP, St. Petersburg College

"Seriously, I have done quite a few things as VP since I've been there the last 5.5 years...I have never gotten more positive feedback than what we're doing with this artificial intelligence."

Dr. Lloyd Holmes
President, De Anza College

"In this enrollment environment you can't afford not to do this."

Brian Jones
Director of Admissions, Minnesota State University, Mankato
Two-Way Texting
Two-Way Texting

Proactively nudge students through the student lifecycle on a device with a 98% open rate.

Chatbot + Live Chat
AI Chatbot + Live Chat

Transform office hours from 9-5 to 24/7 on any device so students get the help they need to be successful.

Preloaded Content
Preloaded Content

Answer questions before they’re even asked with text and video responses across 20+ departments.

AI Workflow
AI Workflow

Benefit from AI Conversational Design experts and the largest network of AI interactions in higher education.

Insights + Analytics
Insights + Analytics

Gain insight on student behavior, responses, and preferences that improves your student engagement approach.

Ecosystem Integrations
Ecosystem Integrations

Connect with SIS, CRM, and other platforms to deliver personalized advising and student-specific experiences.