Downloadable Content

How a “System Agnostic” AI Communications Platform Supports the Entire Student Journey

Providing a Truly Enterprise-Wide Experience

AI-powered chatbots are proving to be an indispensable part of communication and engagement strategies for colleges and universities.

A variety of chatbot technologies are emerging. Some are add-ons to specific technologies (such as SIS or CRM), while others are part of a "system agnostic" AI communication platform. Some are one-off "single-tenant" bots; others are part of a "multi-tenant" chatbot platform. But which is best?

Download the white paper to:

  • Learn why AI communications technology that is both system agnostic and multi-tenant is emerging as "best of breed"
  • Understand how this underlying architecture supports the greatest AI learning and broadest integration across systems
  • Gain insights into how this approach provides a unified and consistent “enterprise-wide” experience that supports the entire student journey

Get the White Paper

"Students are getting what they need—they are less stressed. Staff are able to focus. Answers are consistent and right. This product is a revenue generator—it drives enrollment and retention."

Michael Bennett
AVP, St. Petersburg College

"Seriously, I have done quite a few things as VP since I've been there the last 5.5 years...I have never gotten more positive feedback than what we're doing with this artificial intelligence."

Dr. Lloyd Holmes
President, De Anza College

"In this enrollment environment you can't afford not to do this."

Brian Jones
Director of Admissions, Minnesota State University, Mankato
Two-Way Texting
2-Way Texting

Proactively nudge students through the student lifecycle on a device with a 98% open rate.

Chatbot + Live Chat
AI Chatbot + Live Chat

Transform office hours from 9-5 to 24/7 on any device so students get the help they need to be successful.

Preloaded Content
Preloaded Content

Answer questions before they’re even asked with text and video responses across 20+ departments.

AI Workflow
AI Workflow

Benefit from AI Conversational Design experts and the largest network of AI interactions in higher education.

Insights + Analytics
Insights + Analytics

Gain insight on student behavior, responses, and preferences that improves your student engagement approach.

Ecosystem Integrations
Ecosystem Integrations

Connect with SIS, CRM, and other platforms to deliver personalized advising and student-specific experiences.