How AI Communications are Removing Access & Inclusion Barriers

Recorded April 14, 2022
Headshot - Jeff Singleton
Jeff Singleton
Principal, Converge Accessibility
Headshot - Lucy Greco
Lucy Greco
Web Accessibility Evangelist, UC Berkeley
Headshot - Candace-Kauffman
Candace Kauffman
Director of AI Conversational Design, Ocelot
Headshot - Keith Monteverde
Keith Monteverde
SVP Sales, Ocelot (Moderator)

Colleges and universities want to be diverse, equitable, inclusive, and accessible institutions. Yet, communication roadblocks can stymie even the best of intentions to engage with a broad group of students and prospects.

This webinar brought together a panel of thought leaders to discuss how to make accessibility an inclusion a priority and the ways Ocelot’s AI Communication Platform is being leveraged to:

  • Overcome traditional communication challenges
  • Remove access and inclusion barriers
  • Raise the bar on communications that drive higher levels of enrollment and retention.

The discussion shared best practices for incorporating unbiased AI Communications as part of an overall accessibility strategy that is inclusive of the unique needs of every student.

View Recording

"Students are getting what they need—they are less stressed. Staff are able to focus. Answers are consistent and right. This product is a revenue generator—it drives enrollment and retention."

Michael Bennett
AVP, St. Petersburg College

"Seriously, I have done quite a few things as VP since I've been there the last 5.5 years...I have never gotten more positive feedback than what we're doing with this artificial intelligence."

Dr. Lloyd Holmes
President, De Anza College

"In this enrollment environment you can't afford not to do this."

Brian Jones
Director of Admissions, Minnesota State University, Mankato
Two-Way Texting
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Chatbot + Live Chat
AI Chatbot + Live Chat

Transform office hours from 9-5 to 24/7 on any device so students get the help they need to be successful.

Preloaded Content
Preloaded Content

Answer questions before they’re even asked with text and video responses across 20+ departments.

AI Workflow
AI Workflow

Benefit from AI Conversational Design experts and the largest network of AI interactions in higher education.

Insights + Analytics
Insights + Analytics

Gain insight on student behavior, responses, and preferences that improves your student engagement approach.

Ecosystem Integrations
Ecosystem Integrations

Connect with SIS, CRM, and other platforms to deliver personalized advising and student-specific experiences.