Ocelot LABS - On-Demand Webinar

Optimizing Content within Ocelot AI

Recorded March 28, 2024
Explore best practices that empower you to build content with precision, aiming to minimize the occurrence of "I Don't Knows" (IDKs).
Justin Peterson
Justin Peterson
Client Success Director, Ocelot
Candace Kauffman
Candace Kauffman
Director of AI Conversation Design, Ocelot

Check out the recording for the Ocelot LABS webinar featuring Justin Peterson, our Client Success Director, along with Candace Kauffman, the Director of AI Conversation Design. Together, they dove into the transformative strategies for honing your chatbot's content – the cornerstone of a stellar student experience.

Our session shines a light on:

  • AI's Inner Workings: A Sneak Peek Behind the Scenes
  • Content Optimization: Key Best Practices and Recommendations
  • Pro Tips: Quick Wins for Your Chatbot's Performance
  • Student Success: Guiding Our AI to Serve Them Best

Prepare to energize your institution's student engagement, empower your content curation, and pave the way for a smarter, AI-augmented educational landscape. Your anticipation is welcomed - secure your spot in the webinar today, and let's venture into this transformative realm together!


Ocelot LABS - Tools to succeed: Ocelot aims to empower you with the student engagement solutions essential for your success. Our customer webinars are meticulously crafted to help you optimize efficiencies and enhance your learning experience.

Benefit from refresher sessions on best practices, discover the latest products and feature upgrades and gain insights into how other colleges and universities are elevating student engagement through our AI-powered communication solutions.

View the Recording!

"Students are getting what they need—they are less stressed. Staff are able to focus. Answers are consistent and right. This product is a revenue generator—it drives enrollment and retention."

Michael Bennett
AVP, St. Petersburg College

"Seriously, I have done quite a few things as VP since I've been there the last 5.5 years...I have never gotten more positive feedback than what we're doing with this artificial intelligence."

Dr. Lloyd Holmes
President, De Anza College

"In this enrollment environment you can't afford not to do this."

Brian Jones
Director of Admissions, Minnesota State University, Mankato
Two-Way Texting
Two-Way Texting

Proactively nudge students through the student lifecycle on a device with a 98% open rate.

Chatbot + Live Chat
AI Chatbot + Live Chat

Transform office hours from 9-5 to 24/7 on any device so students get the help they need to be successful.

Preloaded Content
Preloaded Content

Answer questions before they’re even asked with text and video responses across 20+ departments.

AI Workflow
AI Workflow

Benefit from AI Conversational Design experts and the largest network of AI interactions in higher education.

Insights + Analytics
Insights + Analytics

Gain insight on student behavior, responses, and preferences that improves your student engagement approach.

Ecosystem Integrations
Ecosystem Integrations

Connect with SIS, CRM, and other platforms to deliver personalized advising and student-specific experiences.