FSA Lunch & Learn: Reversing FAFSA Declines

Recorded December 01, 2020
Headshot - Nick Burrell
Nick Burrell
VP of School Partnerships, Ocelot
Headshot - Joel Laos
Joel Laos
Director of Client Success, Ocelot

FAFSA applications are down 16%. With housing insecurity, food insecurity, and the financial burden in the current economic climate, it's no secret why. The challenge becomes how to mitigate and reverse this trend. 

Listen in on the conversation as we discuss the impact FAFSA declines are having within the Financial Aid community and the innovative ways schools are addressing the challenges:

  • Virtual "FAFSA completion nights"
  • 24/7 support through AI chatbots
  • Video tutorials
  • Text "nudges" to motivate and push students along

View Recording

"Students are getting what they need—they are less stressed. Staff are able to focus. Answers are consistent and right. This product is a revenue generator—it drives enrollment and retention."

Micahel Bennett
AVP, St. Petersburg College

"Seriously, I have done quite a few things as VP since I've been there the last 5.5 years...I have never gotten more positive feedback than what we're doing with this artificial intelligence."

Dr. Lloyd Holmes
President, De Anza College

"In this enrollment environment you can't afford not to do this."

Brian Jones
Director of Admissions, Minnesota State University, Mankato
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