ON-DEMAND WEBINAR

Technology Lighting the Torch for Virtual Student Services

Recorded September 23, 2020

Last spring, colleges quickly moved teams and students off campus into virtual learning and remote services. Virtual meeting software, live chat, AI chatbots, texting, and other platforms have aided campus staff to create an interesting and innovative model.

Learn how they are creating virtual student services that will not only help them get through the current crisis, but also create lasting efficiencies and student connections.

Facilitators and Panelists:

  • Daniel Hall, Director of Student Success Technologies at Bakersfield College
  • Dr. Sherrie Licon, Executive Director for Enrollment Services at Central Arizona College
  • Jacquelyn Thompson, AVP of Enrollment Management at Florida State College at Jacksonville
  • Dr. Debra Nakama, Vice Chancellor of Student Affairs at University of Hawaii Maui College

View Recording

"Students are getting what they need—they are less stressed. Staff are able to focus. Answers are consistent and right. This product is a revenue generator—it drives enrollment and retention."

Micahel Bennett
AVP, St. Petersburg College

"Seriously, I have done quite a few things as VP since I've been there the last 5.5 years...I have never gotten more positive feedback than what we're doing with this artificial intelligence."

Dr. Lloyd Holmes
President, De Anza College

"In this enrollment environment you can't afford not to do this."

Brian Jones
Director of Admissions, Minnesota State University, Mankato
Text Campaigns 1
Text Campaigns

Proactively nudge students through the student lifecycle on a device with a 98% open rate.

AI Chatbot 1
AI Chatbot + Live Chat

Transform office hours from 9-5 to 24/7 on any device so students get the help they need to be successful.

Content
Preloaded Content

Answer questions before they’re even asked with text and video responses across 20+ departments.

AI
AI Workflow

Benefit from AI Conversational Design experts and the largest network of AI interactions in higher education.

Analytics
Insights + Analytics

Gain insight on student behavior, responses, and preferences that improves your student engagement approach.

Integrations
Ecosystem Integrations

Connect with SIS, CRM, and other platforms to deliver personalized advising and student-specific experiences.