Dissecting Texting: Must-Have Ingredients for a Successful Texting Approach
Duration: 1 Hour
77% of higher education leaders say two-way texting is a need-to-have capability within their institution. With a 98% open rate, texting is thee channel to reach prospective and current students, and alumni, in order to counteract enrollment declines, provide actionable and consistent guidance, and free up staff.
But before you jump to millennial abbreviations and emojis, there are critical best practices to make sure your texting approach generates results.
Join Conversational AI experts Candace Kauffman and Amanda Foskett from Ocelot share the “must follow” rules from our playbook. Attendees will learn how to:
- Create a text that gets responses
- Incorporate two-way texting alongside AI chatbots and and AI-enabled live chat
- Use conversation data to create a holistic view of every student
Watch On Demand
"Students are getting what they need—they are less stressed. Staff are able to focus. Answers are consistent and right. This product is a revenue generator—it drives enrollment and retention."
"Seriously, I have done quite a few things as VP since I've been there the last 5.5 years...I have never gotten more positive feedback than what we're doing with this artificial intelligence."
Dr. Lloyd Holmes
"In this enrollment environment you can't afford not to do this."
Proactively nudge students through the student lifecycle on a device with a 98% open rate.
AI Chatbot + Live Chat
Transform office hours from 9-5 to 24/7 on any device so students get the help they need to be successful.
Answer questions before they’re even asked with text and video responses across 20+ departments.
Benefit from AI Conversational Design experts and the largest network of AI interactions in higher education.
Insights + Analytics
Gain insight on student behavior, responses, and preferences that improves your student engagement approach.
Connect with SIS, CRM, and other platforms to deliver personalized advising and student-specific experiences.