It's not just about the questions; it's about how, when, and where you answer
We unpacked over 1 million chatbot interactions on the Ocelot platform. On this 1-hour webinar we look at, but also beyond, the data to understand bottlenecks in servicing students and how schools are addressing the challenge.
By watching this webinar you will learn the:
- Top questions students are asking across key departments
- Framework that breaks down why answering is difficult
- Technology schools are implementing to get an "infinite set of extra hands"