Top Questions Students Ask, Why Answering is Hard, and How Chatbots Help
It's not just about the questions; it's about how, when, and where you answer.
We unpacked over 1 million chatbot interactions on the Ocelot platform to understand bottlenecks in servicing students and how schools are addressing the challenge.
By watching this webinar you will learn the:
- Top questions students are asking across key departments
- Framework that breaks down why answering is difficult
- Technology schools are implementing to get an "infinite set of extra hands"
"Students are getting what they need—they are less stressed. Staff are able to focus. Answers are consistent and right. This product is a revenue generator—it drives enrollment and retention."
"Seriously, I have done quite a few things as VP since I've been there the last 5.5 years...I have never gotten more positive feedback than what we're doing with this artificial intelligence."
Dr. Lloyd Holmes
"In this enrollment environment you can't afford not to do this."
Proactively nudge students through the student lifecycle on a device with a 98% open rate.
AI Chatbot + Live Chat
Transform office hours from 9-5 to 24/7 on any device so students get the help they need to be successful.
Answer questions before they’re even asked with text and video responses across 20+ departments.
Benefit from AI Conversational Design experts and the largest network of AI interactions in higher education.
Insights + Analytics
Gain insight on student behavior, responses, and preferences that improves your student engagement approach.
Connect with SIS, CRM, and other platforms to deliver personalized advising and student-specific experiences.