Using AI Chatbots with PeopleSoft to Deliver Personalized Student Service
St. Petersburg College implemented Ocelot's AI chatbot (PETE), for Student Services to provide immediate answers and direct students to campus support resources. This webinar demonstrated how Ocelot and SPC graduated PETE to myPETE by extending the AI chatbot capability with an integration to PeopleSoft to provide personalized answers to student questions.
On this on-demand webinar you will learn the:
- Benefits of deploying a personalized AI chatbot approach
- Top questions students ask and how to answer 24/7 using AI technology
- Process and playbook for configuring the integration
Special thanks to Wayne Kruger, Executive Director of Financial Assistance Services at St. Petersburg College, for his participation!
"Students are getting what they need—they are less stressed. Staff are able to focus. Answers are consistent and right. This product is a revenue generator—it drives enrollment and retention."
"Seriously, I have done quite a few things as VP since I've been there the last 5.5 years...I have never gotten more positive feedback than what we're doing with this artificial intelligence."
Dr. Lloyd Holmes
"In this enrollment environment you can't afford not to do this."
Proactively nudge students through the student lifecycle on a device with a 98% open rate.
AI Chatbot + Live Chat
Transform office hours from 9-5 to 24/7 on any device so students get the help they need to be successful.
Answer questions before they’re even asked with text and video responses across 20+ departments.
Benefit from AI Conversational Design experts and the largest network of AI interactions in higher education.
Insights + Analytics
Gain insight on student behavior, responses, and preferences that improves your student engagement approach.
Connect with SIS, CRM, and other platforms to deliver personalized advising and student-specific experiences.