Why Technology is Essential to Institutional Financial Recovery
This is Part 1 of 2 in the Community College Leadership Series: Scaling Student Success Through Technology & Innovation. Part 2 can be accessed here.
Access and student success are the hallmarks of American community colleges. They also present ongoing challenges. Meeting each institution’s goals in a time of pandemic and budget shortfalls will require bold new leadership approaches.
In Part 1 of our Community College Leadership Series we sit with Dr. Jim Catanzaro, community college president for nearly four decades and Director of the Higher Education Research and Development Institute for the South, as he offers perspectives from 20,000 feet up and from inside the C-Suite.
The discussion unpacks the short- and long-term challenges ahead for community colleges.
"Students are getting what they need—they are less stressed. Staff are able to focus. Answers are consistent and right. This product is a revenue generator—it drives enrollment and retention."
"Seriously, I have done quite a few things as VP since I've been there the last 5.5 years...I have never gotten more positive feedback than what we're doing with this artificial intelligence."
Dr. Lloyd Holmes
"In this enrollment environment you can't afford not to do this."
Proactively nudge students through the student lifecycle on a device with a 98% open rate.
AI Chatbot + Live Chat
Transform office hours from 9-5 to 24/7 on any device so students get the help they need to be successful.
Answer questions before they’re even asked with text and video responses across 20+ departments.
Benefit from AI Conversational Design experts and the largest network of AI interactions in higher education.
Insights + Analytics
Gain insight on student behavior, responses, and preferences that improves your student engagement approach.
Connect with SIS, CRM, and other platforms to deliver personalized advising and student-specific experiences.